1. Check if the printer cover is securely closed.
Tip: If the printer cover cannot be closed:
https://support.munbyn.com/hc/en-us/articles/33894483664659-ITPP047-Why-won-t-the-cover-close
2. Check if the printer is out of paper. Ensure the paper roll is correctly placed. You may also try replacing it with a new roll of paper.
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