ITPP047 Why won't the cover close?

If the cover of the ITPP047 receipt printer cannot close, it may be due to the cutter not returning to its original position.

Note：Please open the printer cover and check if the cutter has not returned to its proper place：

Please manually return the cutter to its original position using the following method:

1) Use a key or other small tool to assist in opening this cover:

2) Turn the gear downward to ensure the cutter is fully returned to its position.

Demo vedio： How to return the cutter manually