IMC08 How to fix TD Error?

1. Check and remove the stuck bills

If the TD Error occurs during the banknote verification process, please perform the following troubleshooting:

- Check if the bill was stuck and remove the stuck bill according to this video: Click here

- Please turn off the power, open the back cover of the machine, and see if there are any stuck banknotes in the machine; then take out these banknotes.

- Adjust the feeding gap screw counterclockwise to narrow the gap until a banknote can pass through with proper pressure. For the specific adjustment method, please click on the link：Click here

- After the above adjustment, the TD Error caused by the internal banknote jam can be solved.

2. Check the TD sensor

If there is no banknote inside, the IMC08 still has a TD Error during banknote verification. You can check the voltage change of the TD sensor. This is the operation video: Click here

1) After the flip action, the voltage of the TD sensor does not change, indicating that the sensor is faulty

2) After the flip action, the voltage of the TD sensor changes, indicating that the sensor is normal

3. Check the flip board controlling

Please follow this guidance to verify whether the flip board control is functioning normally: Click here

If the flip board control is faulty, it indicates poor contact in the internal circuit that controls the flip plate’s movement. Please refer to this video to disassemble the machine and check if the TD Cable is disconnected: Click here

If the TD sensor in the step No.2 or the Flip board control is still faulty after you reconnect the TD cable, please record a short video to show the how does your device behave with its TD sensor or filp board control, then contact with our Technical support team.

Whatsapp: +8618144898200

Email: support@munbyn.com