ITPP068 How to make the printer cut paper after printing?

If your printer can’t cut the paper after printing, please do the troubleshooting below:

1、Please try to print a self-test page to check if the paper can be cut. How to print a self-test:

1. Turn off the printer,
2. Press the FEED button and hold. Turn on the printer at the same time.,
3. Release the FEED button after 2 seconds.

2、If the self-test paper can be cut normally, which means the cutter is ok, please check if you have enabled the cutter function in your POS software.

This is the ESC/POS command to enable cut and can be used in your POS software: "1D 56 42 00"

3、If the self-test can’t be cut as well, you can set up with the steps below.

①For models with DIP switch at the bottom: please check the number SW-1 whether it is switched on.

②For models without DIP switch, please follow the steps below:

1. Download the Setting tool with Windows computer (link).
2. Connect the printer with USB cable.
3. Open the Setting Tool 'POS PRINTER TEST V3.30C'
4. Choose 'USB' and 'POS-80' -> Click 'Advance' -> 'P80 Set DIP' -> Enable the cutter -> Click 'Settings'

4、If the troubleshooting above can’t help, it should be a hardware issue on the printer, please contact sellerby email or Whatsapp for further solution.

E-mail: support@munbyn.com

Whatsapp: +8618144898200