Bluetooth Printer (RW402B)

Installation Issue

• How to check the USB connection after driver successful installed?
• How to use devices on Windows computer? (USB connection method)
• How to use devices on Mac? (USB connection method)
• How to connect the device on the Phone?
• How to Bluetooth connect the device on the Windows?
• Why does my windows display the printer status as offline?

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Label Issue

• How to adjust the print offset of the device?
• Why is the printer printing blank labels?
• Why doesn't my label print correctly?
• How to create a new customized label size?
• Why doesn't my label print correctly (Use 8*11 inches file for printing)?

Print Quality Issue

• How to make the printed color pictures clearer in APP?
• Why is the printed label not clear?
• How to maintain the print head?
• Why is the printed label too dark and cannot be scanned?
• How to adjust the density and speed in the settings?

Other Issue

• Why is my printer not turning on?
• Why can't the printer work after I update the computer system?
• Why does the printer keep beeping?

How to print labels on the following platforms

• Transportation platform (logistics company)
• E-commerce platform (online store)
• Third-party platform