ITP04 If the printed content is overlapping, what should I do?

If the printed content appears overlapping, there are two possible reasons:

1. Bluetooth transmission packet loss. Due to a lag in the data transmission process, the printed image may have overlapped.

Solution: Resend the print job.

2. Print density is too high. If the printed image is too dense, the paper may get stuck in the machine.

Solution: Lower the print density

Tips:

To adjust the print density in the app, please refer to https://support.munbyn.com/hc/en-us/articles/33287078541203-ITP04-What-should-you-do-if-the-printed-content-is-not-clear

For changing the print density settings on a PC, please refer to How to change the print paper type and density in the settings