If the indicator light of ITP01 remains red, and it cannot connect or print, please refer to the following steps to solve the problem。
1、Please poke the reset hole and reset the printer:
2. If the printer still lights up red after the reset hole is reset, please keep the printer turned on, drain the printer power, and then recharge it.
3. If the problem still cannot be solved, please provide the printer's self-test page and contact us for further processing.
Print a self-test page:
Turn on the printer, put paper in, connect and press the power button 2 times, and the self-test page will be automatically printed
Dear MUNBYN Customer, contact us for further assistance
E-mail: support@munbyn.com
Whatsapp: +8618144898200
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