If the errors occur frequently, adjust the screw toward the ti-clockwise to decrease the feeding gap.
The video on how to adjust the paper feed gap is as follows:
https://u.pcloud.link/publink/show?code=XZxBw00Z4oGsvlxfb6fQOY92iKhB8mGz4GPX
Dear customer, if you still have questions, you can contact us for further answers through the methods below.
Email: support@munbyn.com
Whatsapp: +8618144898200
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