Please ensure that you are using the original power adapter/brick that came with the printer.
This normally happens if the printer is not connected to the original power adapter/brick that came with it.
Please check if your power adapter is the one included in the package, as shown in the picture below.
The power adapter specification:
Input: 100-240V ≈ 50/60Hz 1.5A
Output: 24V ⎓ 2A 48W
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