Please make sure you download the correct driver: ITPP130-Windows
You can visit our Driver Center to download the most recent version of the driver:
Printer - Drivers / SDK Download
If the status of the printer is offline, it means that Windows did not recognize the printer, please replug the USB cable and restart the printer. The status will be online (Idle).
If it still shows offline, please reinstall the driver, at this time it may show as "ITPP130 (Copy 1)".
If your Windows still cannot recognize our device, please contact us:
Email: support@munbyn.com
WhatsApp: +86 17817881067
Phone：+1 628 229 3612
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