Why can't my mobile phone find the printer?

Please check whether your mobile phone has Bluetooth turned on. If you are an Android user, you also need to check whether your phone has location enabled.

Warning: The printer must be connected through the Munbyn Print App, you cannot connect it in the phone system settings, please scan the QR code below to download the Munbyn Print App.

If your Android phone cannot download the Munbyn Print App after scanning, please use this alternate download link: munbyn.biz/android