The scanner won't turn on

(1) Press and hold the Scan button to turn on the scanner.
(2) The scanner cannot be turned on if you press and hold the Scan button for a long time. Please use the included charger to charge the scanner, and the indicator light will be on when the scanner is charging.
(3) The scanner still cannot be turned on after charging, please check whether the charger is damaged or the Scan button is stuck.
(4) If you still cannot turn on the scanner after the above checks, please contact us.