If you are using Windows on ARM architecture, please click this article.

For ordinary Windows users to install the driver, please refer to this article:

(USB connection method) How to use devices on Windows computer?

How can I check if my computer is running Windows on ARM?

Open Settings - Navigate to System Information - Click on "System" and then select "About"
Check the system type:
Under "Device specifications", in "System type", you will see a description such as "x64-based processor" or "ARM-based processor".

If it is an ARM architecture, you need to download a dedicated driver for installation. The download address is as follows:
https://u.pcloud.link/publink/show?code=XZxniF0ZnQ6aa1yn4T7dC0LwwWaMJ0gja50V

Please select the corresponding driver option for installation according to the resolution of your device:

MUNBYN Printer: ITPP130 series, ITPP941(U), ITPP941B and other 203DPI devices
MUNBYN Printer 300DPI: ITPP941(300DPI), ITPP941BP and other 300DPI devices

Please directly select the "Get USB Port" option, and the driver will automatically identify the port where the USB cable is connected.