ITPP905 Why doesn't my printer cut the paper?

For Windows: Please check if the cutter option is opened in the printer properties, as below.

For Mac: In the Printer features, choose Cut options, select Partial cut and print.

For Software: Check the cutter commands in the software--1D,56,42,00

Such as Loyverse.

If you are using the non-admin user account to send the printing task and the printer couldn't cut the paper after printing, please follow the guidance video to enable the 'manage the printer' and 'manage the document' for the non-admin user.