RW401AP Why does the printer skip paper?

When the printer skips paper, we need to ensure that the size of the print file, the size of the label paper, and the size of the paper in the printer settings are consistent.

For example, your label paper is 2*2 inches, make sure your label file is 2*2 inches, and the printer paper setting is 2*2 inches.

This is because we are using a thermal printer and thermal stickers, there are gaps in the stickers, we need to set these values in the printer to ensure that the stickers can be printed continuously.

① Load no less than 4 consecutive sheets of label into the printer.
② After the paper stop moving, press and hold FEED (red/green light), and when you hear a beep, release the feed.
③ The printer will learn the size of the paper at this time. After the process is complete, the printer is back to normal.

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