1. Make sure that your label paper is a thermal material. Thermal printers can only print on thermal label paper.
2. Check that the tear-off side of the label paper is facing you.
3. After making the above confirmation, if the printer still prints blank labels, please print a self-test page.
If the self-test page can be printed, your text or image contrast is too low, please use darker text or image.
If the self-test page cannot be printed, please contact us.
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