How to fix the issue that fail to install Windows Driver

This guidance applies to the scenario where the error message "Can't find the MSVCP140.dll" appears when launching the Windows driver.

Please download the Visual C++ Redistributable Packages install run-time components in the link below.

Click here

After downloading the file, please install it on your computer and then install the printer's driver again.

Please feel free to let us know if you have any questions.

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