Please update your system version to resolve this issue.
Firmware Download:
https://u.pcloud.link/publink/show?code=XZ5DdV5Z1EE9rRukC9b8AkQuqDWhqbs30otX
1. Please transfer the firmware into the root directory of your device without unzipping it.
2. As shown in the picture, click System Update - Local Update - find the firmware and click it.
3. Please reboot the device after updating.
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