If you modify the printer's density and speed settings on the computer, The printer still does not print clearly
We need to reset the printer and get the printer to re-calibrate the label size again.
Tutorial video: https://drive.google.com/file/d/17osna-W7d__0_C0eVXd8Craif014YJZf/view?usp=sharing
The procedure of reset:
1. Press the FEED (red/green light) button and hold on;
2. Release your finger when you hear five "Di" sounds.
3. Then, you will hear another long "Di" sound, which means the printer was reset.
Then, we can set the printer to calibrate label size.
1. Turn on the printer;
2. Press the FEED button (red/green light) and hold on;
3. Release your finger when you hear one "Di" sound.
4. Then, the printer will automatically run back and forth to calibrate the label size. when it stops the process is complete. When these processes are completed, the printer will return to normal, if it still does not work, please contact us.
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