Q1:When I insert the SIM card, there is no display
A1:There are two reasons for tahis problem
1)Please check that the corresponding card slot is correctly inserted
Insert the SIM card into the SIM card slot on the back of the IPDA030, press flat and lock the SIM card clasp, reboot the IPDA030 when finished
2)The IPDA030 band is not supported and you may not be able to connect to the service provider's network support in your area. If you are still unable to resolve the problem after performing the previous steps, please contact the after-sales technical team to help you with a SIM card network service check.
Q2: Why can I only use 3G and 2G, not 4G?
A2:The IPDA030 is unable to connect to the 4G band of the service provider's network in your area, only 3G,2G. don't worry this is a simple problem, please contact the after sales technical team to help you check the SIM card network service.
Q3: Why is there no sound during the call?
A3: Please turn on Speak during a call or press and hold the Volume+ key to select Continuous Add Volume Still no sound, this means that the PDA's transmitter is faulty, please contact our technical department and we will repair it for you.
Q4: When I plug in the SIM card can only make calls, but not the Internet
A4: Swipe the menu bar from the top to go to the Quick Options Centre and open Mobile data
When the SIM card has just been inserted, it is usually necessary to reboot the PDA to complete it, so please take care to open the data access.
Tips: If the PDA does not resolve after performing the steps, the 4G or 3G band in your area is not supported by the PDA, please contact technical support for assistance