AS01： How to perform factory reset when I forgot my password?

Sometimes, customers forget their password, in this case, we can factory reset the device via key combination.

Note: Factory reset can only wipe above 5 kinds passwords in settings. 

          If your device has locked by your Google account, even factory reset can't remove it, in this             case, contact Munbyn Support directly.

Steps:

1. turn off the device

2. press the power button and "volume -" together, when you feel a vibration, then release the power button first, then release "volume -" button.

3. You will see a list, use volume buttons to select, power button to confirm. Select and confirm "factory reset" option

4. Wait the process done(in the left corner), then reboot/restart the device.

Here is a video for your reference:
https://u.pcloud.link/publink/show?code=XZCzAU5Zuthi9Hs399pBQcyrbeTiT7YCPUhV

If you have any questions, please contact Munbyn Support Team.