AS01: When I forget my lock screen password, what should I do?

A: The password is divided into two cases

1. Google account password

You need to contact your Google account staff to change your password via authentication information

Google Account official website: https://www.google.com/account

2. Lock Screen Password——the pin/password/pattern you set in settings

Please contact Munbyn Support with your Amazon order. We can share profile OS file, so you can reflash your device.

If you have any question, please contact Munbyn Support.