Why can't the scanner scan when connected to a computer or mobile phone? MUNBYN Bridy March 01, 2022 01:34 Updated Scanning cannot be performed while the scanner is in the connected state. Related articles The scanner won't turn on Why doesn't my computer recognize the scanner? How to Start Scanning Why is there no image generated after scanning? The Exclamatory mark turn into red during scanning Comments 0 comments Please sign in to leave a comment.