- The most common reason is that the labels were loaded upside down. Please ensure your labels are properly loaded, the tearable side up.
- Ensure your labels are "Direct Thermal" labels, The paper enclosed in the package meets this condition.
- If the above are correct, but the printer still print blank labels or the label cannot be prints completely printed.
- Please print the self-test page:Press the feeder (green/red light) button and hold on, Release after you hear two consecutive beeps.
The printer will print a self-test page.If the issue has not been solved , please contact us.