MDM is typically a deployment of a combination of on-device applications and configurations, corporate policies and certificates, and backend infrastructure, for the purpose of simplifying and enhancing the IT management of end-user devices. Some people also use MDM on their PDAs
When you use MDM, please make sure to add the following two file names to the MDM so that you can use the scanning function properly:
com.rscja.scanner
com.rscja.ht
Tips:
com.rscja.scanner - Name: Keyboardemulator, which is the core scanning configuration Application. You can configure all scanning items here, such as enable scan, enable one specific code type, add suffix, etc.
com.rscja.ht - Name: Appcenter, which was used to check whether the failure of the PDA is a software or hardware factor.
Please note that the these two software cannot be added via the APP Store, please add them via whitelist or other ways(different MDMs have different routes). Take Microsoft Intune as an example.
The scanner application can be configured through the Android Enterprise system apps, following is the official tutorial and schematic.
https://learn.microsoft.com/zh-cn/mem/intune/apps/apps-ae-system
If you have further questions about MDM, please feel free to contact us through the below ways:
Comments
7 comments
Hello, I am having difficulties using the Tera P172 scanner. The device is registered in Microsoft intunes (MDM Kioskmode) and I have tried to install the apps Keyboardemulator and Appcenter as described in this guide. Unfortunately, I always get an error "The application was not found in the managed Play Store. (0xC7D24FBB)" Can you help me?
Hi Lukas,
I ran into a similar issue with a different model of scanner. What I ended up doing was to downloading the keyboard APK to the scanner via connecting to my desktop and then running the install on the scanner.
To install an APK on Android, follow these steps:
Alternatively, you can transfer the downloaded APK file to the root of your phone’s internal storage and then install it2.
Hi Lukas, Please download the apk file you need from the link below.
https://u.pcloud.link/publink/show?code=XZIF7P0Zi2sJLEf7Lj5Pg4fschm7wHU71PnX
Hi Williams - unfortunately it is not intended to install an APK on the devices. The devices will work in kiosk mode and there will be no authorization for this. Is there no way via Microsoft Intune? Thanks for your help!
Hi Lukas,
I ran into the same issue and had to download the APK and transfer it to the device. Once on the device, find it and select install.
@Michael - I tried it and got it to work partially... but I don't want to have to do that with all devices... with our Zebra scanners everything works great with intune :(
I fully understand!
When you received the unit, did you do a factory reset which made the keyboard go away?
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