Skip to main content

MDM relevant issue(Microsoft Intune/kiosk etc.)



  • Lukas Lempges

    Hello, I am having difficulties using the Tera P172 scanner. The device is registered in Microsoft intunes (MDM Kioskmode)  and I have tried to install the apps Keyboardemulator and Appcenter as described in this guide. Unfortunately, I always get an error "The application was not found in the managed Play Store. (0xC7D24FBB)" Can you help me?

  • Michael Michaud

    Hi Lukas, 

    I ran into a similar issue with a different model of scanner. What I ended up doing was to downloading the keyboard APK to the scanner via connecting to my desktop and then running the install on the scanner. 

    To install an APK on Android, follow these steps:

    1. Open your Android device’s file explorer app (or download and install the Files by Google app).
    2. Locate your APK file and select it.
    3. The APK installer menu will appear—tap Install.
    4. Allow time for the app to install.
    5. Tap Done or Open once the installation is complete1.

    Alternatively, you can transfer the downloaded APK file to the root of your phone’s internal storage and then install it2.


Please sign in to leave a comment.